HomeBodies Privacy Policy
Last Updated: September 2025
This Privacy Policy explains how HomeBodies (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website, mobile apps, and related services (the “Platform”).
By using the Platform, you agree to the practices described below.
1. Information We Collect
We collect the following types of information:
Information you provide
- Account details (name, email, phone number, date of birth).
- Profile information (bio, tagline, photos, employment status, income range, rental history, lifestyle preferences, openness to roommates, dependents).
- Communications (messages sent through the Platform).
- Payment information (if you use our payment tools).
Information collected automatically
- Device and usage information (browser type, IP address, log data).
- Cookies or similar technologies for session management and analytics.
2. How We Use Your Information
We use your information to:
- Create and maintain your account.
- Enable Homeowners and Tenants to connect.
- Provide and improve matching features (e.g., recommending Tenants to Homeowners or identifying potential roommate matches).
- Facilitate communications, lease tools, and payment processing.
- Verify identity and prevent fraud.
- Comply with legal obligations.
3. Sharing of Information
We share your information only as necessary to provide our services:
With other users: Certain profile details you provide (such as tagline, bio, photos, and rental preferences) may be visible to potential matches. Sensitive information (like income or references) is only shared when you choose to include it in your profile or during an application process.
With service providers: Third-party vendors help us with services such as payment processing, background screening, hosting, or analytics. They are contractually bound to handle your data securely.
As required by law: We may disclose information where required by legal or regulatory authorities.
We do not sell your personal information to third parties.
4. Data Retention
We retain your information for as long as your account is active, or as needed to provide services and comply with legal obligations. You may request deletion of your account and data at any time (see Section 7).
5. Security
We implement reasonable safeguards (technical, organizational, and physical) to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in.
- Analyze usage to improve our Platform.
- Personalize your experience.
You can adjust your browser settings to refuse cookies, but some features of the Platform may not function properly.
7. Your Rights
Under British Columbia’s Personal Information Protection Act (PIPA) and applicable Canadian privacy laws, you have the right to:
- Access and request a copy of your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal or contractual obligations.
- Withdraw consent to our use of your information (note: this may limit your ability to use certain features).
To exercise these rights, contact us at: contact@myhomebodies.ca
8. International Transfers
If you access the Platform outside of Canada, your information may be transferred and stored in jurisdictions with different privacy protections. By using the Platform, you consent to such transfers.
9. Updates to This Policy
We may update this Privacy Policy from time to time. If material changes are made, we will notify you via email or through the Platform. Continued use after changes take effect constitutes acceptance.
10. Contact Us
For questions or concerns about this Privacy Policy, or to exercise your privacy rights, contact:
HomeBodies Privacy Officer
Email: contact@myhomebodies.ca